PAYGO - PER NOTE
HelloNote PAYGO: Pay Per Note, With Unlimited Providers
Built for bigger teams and practices whose note volume changes month to month. One monthly plan covers your whole team, then you only pay for the notes you write.
No credit card required • No setup fees • No contracts
What’s Included in PAYGO
- Unlimited providers and staff
- Practice Management
- All note types (SOAP, DAP, BIRP and more)
- Patient portal, intake and consent forms
- Appointment reminders by email and SMS
- Online scheduling on your website
- Card payments and patient statements with payment links
- eFaxing in and out, including POCs
- Medicare compliance reports and authorization tracking
- Insurance billing and claims, at $0.95 per billable note
- Live onboarding and data migration from your old EMR
- Priority email and chat support
How PAYGO Pricing Works
One monthly plan covers Practice Management and your whole team. After that, you only pay for the notes you write.
Monthly plan
Practice Management, unlimited providers and staff
$99per month
Standard note
Not billed to insurance
$0.75each
Billable note
Billed to insurance
$0.95each
Writing more than 10,000 notes a month? Contact us for custom pricing.
Example month: 200 standard and 100 billable notes
Monthly plan$99
200 standard notes x $0.75$150
100 billable notes x $0.95$95
Total for the month$344
Is PAYGO the Right Fit?
Choose PAYGO
PAYGO fits best if
- You have many providers, or several who work part-time
- Your note volume goes up and down from month to month
- You want everyone on your team to have an account
Not sure?
Another option may fit better if
-
Your providers are full-time with steady, high note volume.
See Plus -
You are a solo provider just starting out.
See Lite -
You want to try HelloNote first.
Start the free trial
Compare HelloNote Plans and Features
See What’s Included in Every Plan
Swipe sideways to compare all plans.
| CompareAll plans | Most PopularPer providerPlusBook a Demo | Per notePAYGOBook a Demo | Solo providersLiteBook a Demo | Try it firstFree TrialStart Free Trial |
|---|---|---|---|---|
| Plan basics | ||||
| Monthly price | $70/month | $99/month + per note | $49/month | $0 for up to 30 days, no credit card |
| Notes | Unlimited for full-time providers | $0.75 standard, $0.95 billable | Unlimited | Up to 2 patients |
| Provider (clinical) accounts | 1 included, +$45 full-time or +$30 part-time | Unlimited | 1 provider | 1 user |
| Staff (non-clinical) accounts | Unlimited, no extra cost | Unlimited, no extra cost | ||
| Practice Management | ||||
| No setup fees | ||||
| HIPAA compliant, BAA included | ||||
| Documentation | ||||
| EMR documentation | Up to 2 patients | |||
| Note templates | Advanced | Advanced | Basic | Basic |
| Custom note templates | ||||
| Secure e-documents | Up to 5MB uploads | Up to 5MB uploads | ||
| Flowsheets | ||||
| Home exercise program | ||||
| Medicare compliance reports, including POC management | ||||
| Authorization tracking | ||||
| Patient signature log with GPS | ||||
| Scheduling and patients | ||||
| Calendar and scheduling | ||||
| Referral management | ||||
| Online scheduling on your website | ||||
| Appointment reminders (email and SMS) | ||||
| Patient appointment confirmations | ||||
| Patient portal | ||||
| Intake and consent forms | ||||
| Patient status tracker | ||||
| Review requests | ||||
| Referral and equipment requests | ||||
| Task and event reminders | ||||
| Billing and payments | ||||
| Superbills | ||||
| Insurance billing and eligibility | Add-on from $50/month | Included at $0.95 per billable note | ||
| Card payments, with cards saved on file | ||||
| Patient statement emails with payment links | ||||
| Bookkeeping and expenses | ||||
| Billing training | ||||
| Practice operations | ||||
| Reports and analytics | Advanced | Advanced | Basic | Basic |
| eFaxing in and out, including POCs | ||||
| HIPAA-compliant chat | ||||
| Clock in and out management | ||||
| Inventory management | ||||
| Announcement blasts (internal and marketing) | ||||
| Provider directory listing | ||||
| Multiple locations (per EIN) | ||||
| Support and onboarding | ||||
| Online support | ||||
| Phone support | ||||
| Live system onboarding | ||||
| Data migration from your old EMR | ||||
Common Questions We Get Asked
How much does HelloNote PAYGO cost?
PAYGO is $99 per month, plus $0.75 per standard note and $0.95 per billable note. Practice Management and unlimited providers and staff are included.
Do I pay for each provider on PAYGO?
No. The $99 monthly plan includes unlimited providers and staff. You pay per note written, not per person.
What is the difference between a standard note and a billable note?
A standard note is not billed to insurance and costs $0.75. A billable note is billed to insurance and costs $0.95.
Is Practice Management included in PAYGO?
Yes. Practice Management is included in the $99 monthly plan.
Is insurance billing included in PAYGO?
Yes. Insurance billing and claims are covered by the billable note rate of $0.95 per note.
What happens if we write more than 10,000 notes a month?
More than 10,000 notes a month moves to a custom plan. Contact our team for custom pricing.
How is PAYGO different from HelloNote Plus?
Plus is priced per provider: $25 for Practice Management, $45 for each full-time provider with unlimited notes, and $30 for each part-time provider. PAYGO is priced per note, with unlimited providers. Plus fits steady, full-time teams. PAYGO fits larger teams or note volume that changes month to month.
Is AI Scribe available on PAYGO?
Yes. AI Scribe is available on PAYGO as an optional add-on.
Can you help us move our data from another EMR?
Yes. PAYGO includes live onboarding and data migration from your old EMR.
Can I try HelloNote before paying?
Yes. Start a free trial for up to 30 days with no credit card required, then choose PAYGO when you are ready.
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