A Complete EMR for Modern Therapy Practices
Run Your Entire Therapy Practice From One Connected Platform.
HelloNote brings therapy-focused documentation, scheduling, insurance billing, payments, patient engagement, reporting, and AI-powered tools together so your clinical and administrative teams can work more efficiently from the first appointment through final payment.
5,000+ Therapy Professionals
Guided Onboarding
All-in-One Therapy Platform
HIPAA-Compliant
Built by Therapists
everything connected. every step covered.
Everything works together So your team can focus on care
HelloNote connects scheduling, therapy documentation, billing, reporting, and AI in one therapy-focused platform so your clinicians, front-desk teams, and billers can work more efficiently from first visit to final payment.
Scheduling
Appointments & intake
Therapy Documentation
Notes, goals & plans
Billing & Payments
Claims & payments
Reporting
Insights & performance
AI-Powered Tools
Faster, smarter workflows
No disconnected tools
Built for therapy teams
From intake to reimbursement
Built to support every step from intake to reimbursement.
SEE HELLONOTE IN ACTION
See How Your Entire Therapy Practice Stays Connected
Watch how HelloNote brings patient care, daily operations, billing, and practice visibility together in one therapy-focused platform.
Detailed Comparison
Choosing the Right Next Step for Your Therapy Practice
What to Compare
HelloNote
Jane App
Primary Focus
✓Therapy-focused EMR, billing, and practice-management software built for PT, OT, SLP, chiropractic, and multidisciplinary practices.
Practice-management software serving a broad range of healthcare and wellness disciplines.
Clinical Documentation
✓Therapy-focused documentation supporting evaluations, SOAP notes, daily notes, progress notes, goals, plans of care, and discharge summaries.
Customizable charting templates designed to support different disciplines, treatment styles, intake forms, and clinical records.
AI Documentation
✓Built-in AI Scribe integrated directly into the HelloNote EMR and therapy documentation workflow, helping therapists create structured clinical documentation more efficiently.
Built-in AI Scribe with five notes per month at no cost and an optional unlimited per-practitioner subscription.
Scheduling and Patient Access
✓Scheduling, reminders, patient intake, patient portal tools, check-in workflows, telehealth, and connected patient-management features.
Online booking, scheduling, reminders, waitlists, patient intake, self-check-in, and one-to-one telehealth.
Insurance Billing
✓Eligibility verification, billing, claim tracking, payments, and reporting are available within the broader therapy-practice platform, depending on the selected plan and configuration.
Insurance billing tools are available as a paid add-on on eligible U.S. plans, with additional practitioner-based fees.
Reporting and Visibility
✓Reports and analytics focused on therapy-practice operations, including scheduling, documentation, billing, productivity, and financial activity.
Practice reporting and analytics covering booking, charting, billing, payments, and other practice activity.
Telehealth
✓Built-in, HIPAA-compliant telehealth is available within eligible HelloNote plans.
Secure one-to-one telehealth is included across plans; selected group telehealth capabilities are available separately.
Onboarding and Support
✓Offers onboarding, training, switching assistance, online support, and help configuring therapy-practice workflows.
Offers setup assistance, data-import services, and customer support through chat, email, and phone.
Pricing Approach
✓Free, Lite, and Plus options with no setup fees, no long-term contracts, and cancel-anytime terms advertised.
Tiered subscription plans with optional paid additions such as unlimited AI Scribe and insurance billing.
Best Fit
✓Therapy practices prioritizing specialty-focused documentation and connected clinical, administrative, billing, and reporting workflows.
Practices seeking flexible booking, charting, billing, and patient-management tools across a broad range of healthcare and wellness disciplines.
CHOOSE THE PLATFORM BUILT FOR THERAPY
Make the Switch to a More Connected Therapy Practice
HelloNote brings documentation, scheduling, billing, reporting, patient management, and AI-assisted tools together in one therapy-focused platform so your clinicians and administrative team can spend less time managing disconnected workflows and more time delivering care and growing the practice.
Guided onboarding · No setup fees · No long-term contracts · HIPAA-compliant platform
WHAT THERAPISTS SAY
Trusted by Practices Across the US
Real reviews from verified HelloNote users from top review sites.
★★★★★
Amazing customer service, affordable pricing options, billing, fax, EMR all in one. 10/10 recommend.
Google Review
★★★★★
I am a new physical therapy practice owner and have used many types of EMR software in my career, but never needed to be the end user as well as administrator/purchaser for any such software. I chose HelloNote over its competition for three main reasons: highly responsive customer service, a basic yet thorough all-in-one system for documentation, billing and practice management for my practice, and competitive pricing. Steve Glukh and his HelloNote team have been highly responsive to all my questions and concerns during the onboarding process continuing to today at nearly one year as a customer. The HelloNote team are prompt and efficient in helping their customers solve any issues thoroughly and quickly.
Google Review
★★★★★
Excellent documentation software. Easy to use. Lots of good support, I was assigned a mentor to help me get the hang of it. Good tutorials on their website as well. Best for small businesses as they are reasonably priced.
Capterra Review
★★★★★
My experience with HelloNote had been wonderful. The customer service staff is the best. As an OTR, it was time consuming to research for months for a good documentation software for my rehab company. I was introduced to HelloNote by another OTR after I reported to her my experience with the software I had just signed up with. What I like the most about HelloNote is the customer service and staff knowledge about specific inquiries. The staff members are prompt to reply to your questions and are always pleasant via help on the screen, phone, and email. HelloNote is very affordable and easy to use.
Capterra Review
★★★★★
Developed by therapists, easy to learn with step-by-step video training, and very affordable. The custom templates and autosave features make documentation so much faster.
Software Finder
Based on verified reviews from Google Review, SoftwareFinder and Capterra.
FREQUENTLY ASKED QUESTIONS
Questions About Switching to HelloNote
Review the most common questions therapy practices ask when comparing Jane App with HelloNote and considering a move to a more therapy-focused platform.
Is HelloNote a good alternative to Jane App?
Yes. HelloNote is designed for therapy and behavioral-health practices that want documentation, scheduling, billing, reporting, patient management, and AI-supported workflows in one platform. Jane serves a broader range of healthcare and wellness disciplines, while HelloNote places greater emphasis on therapy-specific practice operations.
What makes HelloNote different from Jane App?
The main difference is product focus.
Jane provides flexible practice-management tools for many healthcare and wellness disciplines. HelloNote is positioned specifically around PT, OT, SLP, chiropractic, behavioral-health, and multidisciplinary workflows, including therapy documentation and connected clinical, administrative, and billing operations.
Does HelloNote support therapy-specific documentation?
Yes. HelloNote supports template-driven documentation designed for therapy practices, including evaluations, treatment notes, SOAP-style documentation, goals, progress tracking, plans of care, and related clinical workflows.
Does HelloNote include scheduling, billing, and reporting?
HelloNote provides scheduling, patient-management, billing, claims, payment, dashboard, and reporting capabilities within its practice-management environment. Exact features and billing configurations should be reviewed according to the plan and workflow selected for your practice.
Does HelloNote offer AI-assisted documentation?
Yes. HelloNote AI Scribe creates a structured SOAP-note draft within the EMR for the clinician to review and refine. HelloNote’s current materials describe live-session recording and documentation assistance integrated with the patient record.
Can HelloNote support insurance-based therapy practices?
HelloNote supports workflows related to eligibility, claims, payer information, ERA processing, payments, and patient billing. The appropriate setup depends on your payers, clearinghouse, specialty, locations, and billing model.
Can HelloNote help us switch from Jane App?
HelloNote offers onboarding and switching support. The process should begin with a review of your existing workflows, available exports, documentation needs, billing setup, users, and training requirements.
The exact information that can be transferred depends on the data available from your current system and the format in which it can be exported. HelloNote publishes onboarding assistance for configuration, documentation, billing setup, and team preparation.
Will our staff receive training and onboarding support?
Yes. HelloNote publishes onboarding support for system setup, documentation, billing configuration, and staff preparation. The precise onboarding scope should be confirmed as part of your selected plan and implementation discussion.
Does HelloNote support multiple disciplines?
Yes. HelloNote is marketed for physical therapy, occupational therapy, speech-language pathology, chiropractic, massage therapy, behavioral health, and multidisciplinary practices.
How much does HelloNote cost?
HelloNote offers multiple pricing options for therapy practices. Pricing and included capabilities can depend on the selected product, provider structure, documentation model, billing requirements, and other practice needs.
For an accurate comparison, review the complete cost of the platform, billing setup, AI use, onboarding, and any additional services rather than comparing only the advertised starting price.
READY FOR A MORE CONNECTED PRACTICE?
Spend Less Time Managing Workflows. More Time Growing Your Practice.
Bring documentation, scheduling, billing, patient management, reporting, and AI-assisted tools together in one therapy-focused platform built for your entire team.
No setup fees · No long-term contracts · Guided onboarding · HIPAA-compliant platform