hellonote's Story
From Frustration to Innovation
HelloNote began with a simple realization: existing EMR systems weren’t built for therapists. They were clunky, inefficient, and made documentation harder—not easier.
In 2016, we set out to change that. As therapists ourselves, we envisioned a smarter, simpler platform designed around the real needs of clinical practice. We faced challenges—from limited funding to a steep learning curve—but those obstacles gave us time to grow, listen, and learn.
What started as a dream became a platform built from the ground up—with therapists at the core of every decision. Today, HelloNote is trusted by thousands of providers who want to spend less time on paperwork and more time with their patients.
Empowering Clinicians to Focus on Patient Care
Our Purpose
We know the problems therapists face because we’ve lived them—the long hours of documentation, navigating confusing interfaces, and managing fragmented systems. We built HelloNote to solve those exact frustrations.
Our purpose is clear:
Reduce administrative burden
Simplify clinical workflows
Empower practitioners to spend more time with patients, not paperwork
HelloNote exists to support you, the clinician, by giving you an EMR that works for your practice—not the other way around.
Guiding Principles That Shape Every Feature, Function, and Decision
Our Core Values
01
Therapist-Driven Innovation
We don’t guess—we listen. Our features are inspired by real-world feedback and built to solve real-world problems.
02
Security & Simplicity
You shouldn’t have to trade usability for compliance. HelloNote is HIPAA-compliant, secure, and easy to use.
03
Continuous Growth
We’re constantly evolving. As the healthcare landscape changes, HelloNote adapts with new tools, integrations, and certifications to keep you ahead.
04
Community Over Competition
We’re not just a platform—we’re a partner. From customer support to continuing education, we’re here for your success.
Driven by Innovation Beyond EMR
Where We’re Headed
Our mission doesn’t stop at documentation. We’re building tools for scheduling, billing, telehealth, education, and even practice startup support—because we believe technology should grow with your clinic, not hold it back.
Whether you’re opening your first practice or scaling across multiple locations, HelloNote is here to support your journey every step of the way.
We’re proud of how far HelloNote has come—and even more excited about where we’re headed. Thank you for trusting us to be a part of your practice, your growth, and your care.
testimonials
What Our Clients Say
Nick at HelloNote has been very responsive and helpful throughout the entire onboarding process. Melanie explains the software very well and make it relatable to PTs. So far very happy with Hello Note
Christina Garcia
Business Owner
It has been great to have a documentation system that has everything I need as a sole practitioner. The trainings are good and Sara in billing is great. Carlos has been very responsive as well with any questions that arise!
Rachael MacGregor
Sole Practitioner
Nick and the team at HelloNote have been extremely helpful with getting my physical therapy practice started. Hellonote is simple and easy to learn for anybody looking for an EMR software. They have integrated e-fax, billing, and other tools to help with efficiency and compliance!
Andrew Brough
Physical Therapist
From the perspective of both a business owner and a physical therapist with over a decade of experience, I can say that HelloNote is a fantastic EMR after having worked with a number of different EMRs in the past. HelloNote’s EMR setup is very intuitive to learn to use. Documentation is easy. Also the customer support team is very responsive. Thank you!
Scott McAmis
Business Owner
“We’ve used several EMR systems over the years, but this is the first one that truly feels built for therapists, by therapists. It’s intuitive, reliable, and the customer support is next-level. Our entire team made the switch seamlessly, and we’re not looking back.”
Cindy Jones
CEO of Therapy1
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