Discover how Dr. Chloe Giordano is revolutionizing neurologic rehabilitation with her innovative approach at NeuroNation PT. By combining high-intensity therapy, home-based care, and cutting-edge technology, Dr. Giordano is transforming patient outcomes for those with neurological conditions like stroke, brain injuries, and spinal cord injuries
When Dr. Chloe Giordano, PT, DPT, founded NeuroNation Physical Therapy and Wellness, she wasn’t just opening a clinic instead she was redefining the way neurologic rehabilitation is delivered.
Rather than following the traditional outpatient model, she envisioned a hybrid approach that brings high-intensity, research-backed therapy directly to patients’ homes, ensuring that individuals with stroke, brain injuries, and spinal cord conditions receive the personalized, progressive, and functional care they truly need.
With a background in intensive inpatient rehab and home health, Dr. Giordano identified a crucial gap in the system: many neurologic patients were undertrained and underdosed, limiting their recovery potential. Her goal was clear which is bring the rigor of sports rehab and high-intensity training into neurologic therapy while making treatment more accessible through mobile services and wellness programs.
Since launching NeuroNation PT in 2022, Dr. Giordano has successfully grown her practice, expanded her team, and implemented strategies that blend clinical expertise, community engagement, and technology to optimize patient outcomes. Through her journey, she has leveraged HelloNote’s EMR system to streamline operations, improve financial efficiency, and scale her services while maintaining the highest quality of care.
This is the story of how she built a thriving therapy practice, overcame challenges, and created a patient-centered model that is changing lives.
Building a Patient-Centered Therapy Practice
Dr. Giordano’s passion for neurologic rehabilitation stems from her hands-on experience working with neurologic clinical specialists and treating complex cases in stroke-certified rehabilitation hospitals. Her specialized expertise allows her to design highly individualized therapy plans that address the unique needs of patients recovering from:
- Stroke & Traumatic Brain Injuries – Helping patients regain motor function, balance, and coordination.
- Spinal Cord Injuries – Developing targeted rehabilitation plans to improve mobility and independence.
- Neurodegenerative Conditions – Supporting individuals with Parkinson’s disease, multiple sclerosis, and other progressive disorders through strength, balance, and movement training.
- Pain Management & Functional Mobility – Enhancing quality of life by reducing pain and optimizing movement patterns.
Her approach is rooted in neuroplasticity principles, ensuring high-intensity, repetition-based therapy to maximize recovery. Unlike traditional therapy that focuses on basic exercises, she believes in pushing patients like athletes recovering from ACL injuries, emphasizing functional movement, walking, and strength training.
NeuroNation PT: More Than Just a Clinic
What sets NeuroNation PT apart is its comprehensive approach to therapy. Rather than operating as a traditional outpatient clinic, Dr. Giordano has developed a hybrid model that integrates in-home therapy, private fitness programs, group education, and wellness services. This model allows her team to:
- Meet patients where they are – Offering in-home therapy for those with mobility challenges.
- Provide ongoing wellness support – Encouraging long-term progress through private fitness programs and online exercise programs.
- Educate caregivers and patients – Hosting group education sessions to teach essential strategies for managing neurologic conditions at home.
- Offer long-term wellness programs – Transitioning patients from therapy to wellness for continued progress and prevention of decline.
Overcoming Growth Challenges with HelloNote
As NeuroNation PT expanded, Dr. Giordano recognized the need for an efficient, user-friendly EMR system to support the clinic’s growth, financial health, and operational workflow. That’s when she turned to HelloNote, a platform designed to simplify documentation, billing, and practice management for therapy professionals.
Key Milestones Since Implementing HelloNote
With HelloNote’s support, NeuroNation PT has experienced significant growth and success:
- Expanding the Team – Hired one full-time therapist and two PRN therapists to meet increasing patient demand.
- Financial Growth – Achieved a 48% increase in gross profit and a 57% increase in net income from 2023 to 2024.
- Billing Optimization – Successfully transitioned to in-house billing, eliminating the need for a third-party billing company and gaining greater financial control.
- Diversifying Revenue Streams – Launched two private-pay online exercise programs, expanding accessibility for patients beyond the clinic setting
- Building an Online Presence – Started a YouTube channel to educate, inspire, and engage with a broader audience.
How HelloNote Supports NeuroNation PT’s Success
HelloNote has played a pivotal role in streamlining operations and allowing Dr. Giordano to focus on patient care rather than administrative tasks. With HelloNote, NeuroNation PT has been able to:
- Improve documentation efficiency – Faster, more accurate note-taking ensures compliance and saves time.
- Gain financial control – Switching to in-house billing with HelloNote’s integrated billing system improved cash flow and reduced errors.
- Scale the practice while maintaining high-quality care – As the team grows, HelloNote ensures consistency in treatment documentation, scheduling, and reporting.
- Explore new business opportunities – Online programs and digital content creation have expanded NeuroNation PT’s impact beyond its physical location.
Why HelloNote Was the Right Choice
Reflecting on her decision to integrate HelloNote into her practice, Dr. Giordano noted how the platform has simplified operations, especially regarding billing and compliance.
“HelloNote really had the systems in place so I could see everything really quickly and easily to navigate, and for me, it seemed to be a lot easier to bill through HelloNote.””
By eliminating inefficiencies and offering real-time access to patient information, HelloNote allows her and her team to spend more time treating patients and less time on administrative burdens.
Looking Ahead: The Future of NeuroNation PT
With a strong foundation, a dedicated team, and a commitment to patient-centered care, Dr. Giordano is looking forward to even greater expansion in the coming years.
- Expanding services to reach more patients in underserved areas.
- Developing specialized wellness programs for patients with chronic neurological conditions.
- Growing the digital side of NeuroNation PT through virtual education and online exercise programs.
Her vision remains the same: to provide innovative and effective neurologic rehabilitation that empowers patients to take control of their health and live fuller, more independent lives.
How HelloNote’s Planned Features Support NeuroNation PT
Dr. Chloe Giordano’s NeuroNation PT specializes in neurologic rehabilitation and mobile therapy, requiring seamless communication, efficient documentation, and streamlined operations. HelloNote’s planned features can enhance patient care and optimize practice workflows:
Customizable Notes & Sharing – Enables detailed neurologic rehab documentation and easy sharing with referring providers for better care coordination.
ROM/MMT/Pain/Edema Chart – Helps track patient progress with visual data, improving treatment planning and insurance justification.
Referring Provider POC Portal – Speeds up e-signing of Plans of Care, preventing delays in treatment due to pending physician approvals.
AI Billing & Documentation – Automates compliance checks, reducing denials and ensuring Medicare coverage for extended therapy needs.
Mobile App (Coming Soon) – Supports on-the-go documentation, perfect for in-home therapy sessions.
Automated Phone Call Reminders – Reduces missed visits by notifying patients and caregivers of upcoming appointments.
Customizable Dashboard Reports – Provides real-time insights on patient trends, referrals, and financial performance, supporting growth.
As NeuroNation PT expands, HelloNote’s technology-driven solutions ensure efficiency, compliance, and better patient outcomes while allowing Dr. Giordano’s team to focus on high-quality care.
Final Thoughts
Dr. Chloe Giordano’s journey with NeuroNation Physical Therapy and Wellness is a testament to the power of specialized care, smart business strategies, and the right technology. Her clinic has grown, evolved, and thrived, and HelloNote has been a key partner in making that success possible.
As she continues to expand her reach and transform patient care, NeuroNation PT stands as an example of how a dedicated therapist, a patient-first mindset, and the right practice management tools can create a lasting impact in the field of neurologic rehabilitation.
For therapists looking to optimize their practice operations, streamline billing, and improve efficiency, Dr. Giordano’s success with HelloNote serves as a powerful case study.
Interested in how HelloNote can streamline your therapy practice? Let’s talk!